In a busy mining area, the Komatsu PC200-11 excavator was tirelessly engaged in ore loading operations. This new equipment, which has just been put into use for half a year, has always been the core force of mining production with its efficient operation capacity. But in the middle of one operation, the operator, Master Wang, found something abnormal. The lifting speed of the excavator's boom slowed down significantly, and when loading a full bucket of ore, it felt very strenuous, as if something was dragging it. At the same time, there was a slight abnormal noise from the main pump. As the operation time increased, the abnormal noise became more and more obvious. Master Wang quickly stopped the machine and checked the instrument data related to the main pump. He found that the main pump pressure was fluctuating, extremely unstable, which was obviously a failure of the main pump.
When Manager Zhao, the person in charge of the mining area, received the report, he was shocked. It was the critical period of ore mining, and the shutdown of this PC200-11 would directly affect the output of the mining area. He immediately arranged professional maintenance personnel to come for inspection. After disassembling the main pump, the maintenance personnel found that some key internal parts, such as bearings and sealing rings, had been damaged and aged to varying degrees. This caused the main pump to fail to work normally, with unstable pressure, thus affecting the overall operation performance of the excavator.
Solution:
Contacting KICAN Company and Parts Solution
Faced with this sudden situation, Manager Zhao was extremely anxious. He inquired around and learned that KICAN Company had a good reputation in the field of construction machinery parts. Therefore, he found the contact information of KICAN Company through the online platform and detailed the fault situation of the Komatsu PC200-11 excavator, the equipment model and the specific requirements for the required main pump parts. KICAN's technical team took prompt action after receiving the information. They conducted in - depth analysis on the structural and performance characteristics of the main pump of Komatsu PC200-11 excavator.
Soon, KICAN Company put forward a set of main pump parts solutions. The parts in the solution fully meet the specifications of the main pump of Komatsu PC200-11 and can perfectly replace the damaged original parts. In terms of quality, these parts adopt high - quality raw materials and advanced processing technology, with stable and reliable performance, no less than the original parts. What's more satisfying is that its price is nearly 30% lower than that of the original parts, which greatly reduces the maintenance cost of the mining area. KICAN Company has an efficient supply chain and production system. After confirming the order, it completed the production and allocation of parts in just three days and delivered them to the mining area in time through expedited logistics.
The maintenance personnel in the mining area quickly installed the main pump parts provided by KICAN Company in place and conducted a comprehensive debugging of the main pump. When the Komatsu PC200-11 excavator restarted operation, Master Wang was surprised to find that the previous fault phenomena had completely disappeared. The lifting speed of the boom returned to normal, loading a full bucket of ore was effortless, and the abnormal noise of the main pump also disappeared. Checking the instrument data, the main pump pressure was stable at the normal value, and all indicators showed good.
Manager Zhao saw the excavator running efficiently again and a satisfied smile appeared on his face. He praised: "KICAN's main pump parts have really helped us a lot! Not only is the quality guaranteed, but the price is also affordable, and the supply speed is particularly fast, which did not delay our production progress at all." Now, this Komatsu PC200-11 excavator is busy in the mining area again, contributing efficiently to the ore mining work. KICAN Company has won high recognition and trust from the mining area with its high - quality products and efficient services.
