At a large - scale agricultural development base in Brazil, South America, an agricultural investment company from the United States is using a John Deere E360 LC ripper for farmland reclamation. Every year before the rainy season, it is a critical period for the base to reclaim new farmland. This E360 LC ripper undertakes the task of loosening the soil of nearly 1,000 mu of land and is a core equipment to ensure the subsequent crop planting.
However, recently, Carlos, the operator, found that there was obvious oil leakage at the bottom of the ripper cylinder during operation. At first, it was only a small amount of oil stains, but after only 3 days, the leakage became more and more serious. After the operation every day, a large area of oil stains would be left on the ground. What's more tricky is that the leakage causes the oil level of the hydraulic system to drop continuously, and the operating strength of the ripper gradually weakens. Originally, it could complete the loosening task of 80 mu of land a day, but now it can only complete 50 mu.
The local rainy season in Brazil is about to come in 1 month. If the oil cylinder leakage problem cannot be repaired in time, the progress of new farmland reclamation will be seriously delayed, which will directly affect the crop planting plan of the next season. The agricultural company tried to contact the local maintenance service provider, but due to the special accessory model of the John Deere E360 LC, the local service provider not only did not have suitable cylinder accessories, but also said that it would take at least 45 days to order from the original factory, which made Sophia, the project manager, very anxious.
Solution:
Recommended by a partner at the agricultural equipment industry exhibition, Sophia got in touch through KICAN Company's cross - border service hotline, and detailed the location and speed of the oil cylinder leakage of the John Deere E360 LC ripper, as well as the high requirements for the cylinder sealing performance in the humid and mosquito - prone operating environment of Brazilian farmland.
After understanding the situation, the technical team of KICAN Company immediately retrieved the original cylinder drawings of the John Deere E360 LC ripper, and combined with the fault details provided by the user, analyzed that the main reason for the leakage was that the original cylinder seal was aging and the material could not adapt to the humid environment in Brazil. Considering the urgency of the project, the technical team formulated a set of customized solutions within 48 hours.
The core of the plan is to customize a special ripper cylinder for the John Deere E360 LC ripper. The cylinder uses imported moisture - resistant and anti - aging sealing components, which can effectively resist the humid environment of Brazilian farmland and prevent the seal from failing prematurely; at the same time, the cylinder block is treated with a high - strength anti - corrosion coating, which can avoid the erosion of the cylinder block by soil and mosquitoes during farmland operations. This customized cylinder is completely consistent with the original cylinder in size and interface specifications, and can be directly installed without any modification to the ripper.
In terms of cost and delivery cycle, the price of the customized cylinder of KICAN Company is 25% lower than that of the original cylinder, which effectively controls the maintenance cost of the project. Relying on the company's integrated production chain of "raw material procurement - precision processing - quality inspection - finished product assembly", it only took 8 working days from the confirmation of the plan to the completion of the cylinder production. Later, through cooperation with local logistics partners in Brazil, the customized cylinder was delivered to the agricultural base in only 6 days by means of expedited land transportation, which was 31 days earlier than the user expected.
After the customized cylinder arrived, the maintenance personnel of the agricultural base completed the replacement and commissioning of the cylinder in only 1.5 hours according to the installation guide provided by KICAN Company. When Carlos operated the John Deere E360 LC ripper again, he found that the cylinder leakage problem had completely disappeared, and the expansion and contraction movement of the cylinder was smoother than before. Even when operating in the humid environment of continuous rainy weather, the cylinder always maintained a good state.
In the thank - you letter to KICAN Company, Sophia wrote: "The customized cylinder of KICAN Company not only solved our urgent problem, but also exceeded our expectations for product quality. Now this E360 LC ripper can stably complete the loosening task of 85 mu of land every day, which is 6% higher than the efficiency before the fault, and completely completed the new farmland reclamation plan before the rainy season. The professional technical support and efficient service of KICAN Company have given us more confidence in overseas agricultural projects. In the future, we will choose KICAN's customized solutions for all cylinder maintenance of John Deere series equipment."
Now, this John Deere E360 LC ripper equipped with KICAN customized cylinder is still operating efficiently in the agricultural base in Brazil, providing stable equipment support for local agricultural production, and also helping KICAN brand accumulate a good reputation in the field of overseas agricultural machinery accessories.
